Considerations when switching to a VoIP system

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Here at Creative Network Solutions, we are Manchester’s leading IT support and network services experts. From secure remote access services to business VoIP, we are the team you can count on. And this is our guide to everything you should know about the important considerations when switching to a VoIP system.

What is a VoIP system?

VoIP stands for Voice over Internet Protocol. This is a group of technology that can allow voice and multimedia communication over the internet. For businesses, this can be used for calls and conferencing, though you will need a more secure option than the free software solutions that are available, such as Skype and Zoom.

What are the important considerations when switching to a VoIP system?

If your business is considering moving to a VoIP system, there are a number of important considerations to take into account. These include:

  • Budget and costs
  • The migration process
  • Type of VoIP system

Budget and costs for VoIP systems

There are a variety of different VoIP systems and options available which can suit businesses of different sizes, across different industries, with different requirements. To narrow your search you will need to consider the major purposes and aims of your VoIP system, but you will also need to consider the budget available. You will need to consider the monthly fees or costs, any equipment costs, as well as training costs.

The migration process for installing VoIP systems

Migrating to a VoIP system can bring your company a range of benefits, including increased security both on and offline, as well as reduced running costs. However, for this run smoothly it is essential that you are fully moved onto the VoIP system, before the big switch over. This smooth migration can help reduce any downtime or problems, especially in the first few days after the big switch over.

In addition to ensuring that your system is fully switched over, you will also need to consider other aspects of the migration process, including:

  • Staff training- making sure that your staff are trained and comfortable with the new technology immediately is essential to ensure that your business stays functioning during the transition period and beyond. This means that high quality training should be provided.
  • Fully understanding the system- when migrating to a VoIP system it is essential that you are fully aware of the process. This will involve installing the necessary software, sourcing phones, transferring your phone numbers to the new system, connecting the phones, and porting your phone number to the new phones.

Type of VoIP system

Finally, when thinking of moving to a VoIP system, you will need to consider the type of VoIP system you want to install. There are a wide range of different options available including onsite VoIP options, hosted VoIP options and hybrid systems. Research into the different types of VoIP system can help ensure that you choose the right option for your requirements.

For more information or advice, why not ask the experts today, here at Creative Network Solutions.