With an increase in working from home during the past few months, an increasing number of businesses have been using VoIP services to connect to staff and customers, and keep up and running. But using free VoIP services is not always a good idea, while professional services can bring a range of benefits. Here at Creative Network Solutions, we are Manchester’s leading IT support and network services experts. From secure remote access services to business VoIP, we are the team you can count on. And this is our guide to everything you should know about the advantages of professional business VoIP services.
What are VoIP services?
VoIP stands for Voice over Internet Protocol. This allows people to connect online for calls and conferencing. Skype and Zoom are two of the biggest providers of free VoIP solutions, but these are also easy to hack and not particularly secure, especially for businesses. But if your company want to move towards using this software, professional VoIP services can be a great solution.
What are the advantages of professional business VoIP services?
There are a number of advantages to choosing professional VoIP services. These include:
- Increased safety and security compared to free VoIP services- because our VoIP services are professional, unlike any third party or free apps you might be tempted to download, you can be sure that these lines are completely secure. This helps you keep your confidential information private, and means that you can be sure that access toy our network or data will not be compromised. in recent months, there has been a large amount of publicity regarding some free VoIP services, but this has also come with security risks, as cyber crime targeting these apps has increased exponentially.
- Reducing costs associated with traditional phone systems- professional VoIP systems can replace your existing phone system entirely, so you can take calls on your computer, wherever you are in the office. And because these calls are online, the vast majority of the time they are completely free. This means that you can save a lot of money on your existing phone lines and equipment.
- Offline protection- if your internet service is cut or inaccessible for whatever reason, professional VoIP services can be set up to forward calls to your mobile instead. This means that you wont need to turn away business, or even stop working. This flexibility can only be found with a professional VoIP service.
For more information or advice, why not ask the experts today, here at Creative Network Solutions.